Personal data processing policy
Personal data processing policy
The HUMGRA Gallery , recognizes that personal information is valuable and we adopt all measures reasonably necessary in accordance with legal requirements, in order to protect said information and prevent its loss, adulteration, unauthorized use or access while it is in our care. . Without prejudice to this, the visitor must be aware that security measures on the Internet are not infallible.
- GENERALITIES
This document establishes the Personal Data Processing Policies of the HUMGRA Gallery , in compliance with the provisions of Law 1581 of 2012 and Decree 1377 of 2013, and it describes the mechanisms through which the HUMGRA Gallery . guarantees adequate management of personal data collected in its databases, in order to allow the owners to exercise the right of Habeas Data.
- RESPONSIBLE
The HUMGRA Gallery . is a natural person under private law, domiciled in Bogotá, with Nit.79709178 4, whose contact information is as follows:
Address: Cra 73B # 6A 35 Barrio Dos Avenidas
Telephone: 322 7890799
Email: contacto@humgrarte.com
- DEFINITIONS
Authorization: Prior, express and informed consent of the Owner to carry out the Processing of personal data;
Database: Organized set of personal data that is subject to Processing;
Personal data: Any information linked or that can be associated with one or more specific or determinable natural persons.
Processor: Natural or legal person, public or private, who, by themselves or in association with others, carries out the Processing of personal data on behalf of the Controller.
Responsible: Natural or legal person, public or private, who alone or in association with others, decides on the database and/or the Processing of the data.
Owner: Natural person whose personal data is the subject of Treatment.
Processing: Any operation or set of operations on personal data, such as collection, storage, use, circulation or deletion.
Principle of legality: The processing of personal data is a regulated activity that must be subject to the provisions of the law and the other provisions that develop it.
Principle of purpose: The Treatment must obey a legitimate purpose in accordance with the Constitution and the Law, which must be informed to the Owner.
Principle of freedom: Treatment can only be carried out with the prior, express and informed consent of the Owner. Personal data may not be obtained or disclosed without prior authorization, or in the absence of a legal or judicial mandate that requires consent;
Principle of truthfulness or quality: The information subject to Treatment must be truthful, complete, exact, updated, verifiable and understandable. The Processing of partial, incomplete, fragmented or misleading data is prohibited;
Principle of transparency: In the Treatment, the right of the Owner to obtain from the Data Controller or the Data Processor, at any time and without restrictions, information about the existence of data that concerns him or her must be guaranteed;
Principle of restricted access and circulation: Treatment is subject to the limits derived from the nature of the personal data, the provisions of the law and the Constitution. In this sense, the Treatment can only be carried out by people authorized by the Owner and/or by the people provided for by law.
Personal data, except public information, may not be available on the Internet or other means of dissemination or mass communication, unless access is technically controllable to provide knowledge restricted only to the Owners or authorized third parties in accordance with the law;
Security principle: The information subject to Treatment by the Data Controller or Data Processor must be handled with the technical, human and administrative measures that are necessary to provide security to the records, avoiding their adulteration, loss, consultation, use or unauthorized access. authorized or fraudulent;
Principle of confidentiality: All persons involved in the Processing of personal data that are not public in nature are obliged to guarantee the confidentiality of the information, even after their relationship with any of the tasks included in the Processing has ended, and may only supply or communicate personal data when this corresponds to the development of activities authorized by law and in its terms.
- INFORMATION COLLECTED
In order to make purchases through our website or register to receive our Newsletter, we require that you provide us with certain information that includes some personal data such as: name and surname, document number or identification valid in the national territory, physical contact information for To make shipments (telephone number, address, address and email), additionally, to proceed with payments on our platform, you must provide us with the information corresponding to your credit or debit card (credit card number, security code, name of the holder). of the card, expiration date). You can always choose not to give us this information, but generally certain information about you is required to shop on our website or in our physical stores. Additionally, you can provide us with your data through opinions, comments and suggestions by voluntarily participating in surveys and/or answering questions sent through emails, in the physical store or from the website.
- PERSONAL DATA SECURITY
The HUMGRA Gallery . incorporates various physical, electronic and administrative procedures, systems and standards to safeguard the confidentiality of your personal data and protect personal information from loss, alteration or destruction. Access to your personal data is restricted. Only employees who need access to your personal data to perform a specific job are allowed access to it. Additionally, all our employees are required to respect confidentiality and information security policies. Finally, the servers where the HUMGRA Gallery . stores your personal data are kept in a secure environment and comply with security standards
- TREATMENT
The information contained in the company's databases is subject to different forms of treatment, such as collection, exchange, updating, processing, reproduction, compilation, storage, use, systematization and organization, all of them partially or totally in compliance with of the purposes established here.
In compliance with legal duties, the company may provide personal information to judicial or administrative entities.
- MINORS
The HUMGRA Gallery . understands the importance of protecting minors, especially in virtual environments such as the Internet. Our site is not directed at minors, who will not be able to register and create electronic accounts, and about whom information may not be collected or received in any case, thus guaranteeing compliance with legal requirements.
- PURPOSE
The information collected by the HUMGRA Gallery . Its purpose is:
Comply with and enforce the obligations between the Company and the data owner, such as warranty and after-sales service, among others; Evaluate preferences, product experiences and consumer habits;
Provide information to manufacturers and/or importers about the products purchased for quality analysis;
Build customer loyalty;
Carry out business intelligence actions, customer prospects and market trends (new works and talents).
Allow the adequate development of its object as a company dedicated to the retail trade of works of art and sculptures in specialized establishments, carrying out all administrative, financial and marketing procedures directly related to the ordinary course of business.
Communicate information on orders placed, advertising and marketing information about the products and services offered, intermediated or marketed by the Company, through physical and digital media and new information technologies, such as social networks, instant messaging and/or or virtual platforms associated with the personal data that I communicate (such as email and cell phone number); about products or services that HUMGRA Gallery offers or will offer in the market, or those that are offered by its subsidiaries or strategic allies.
Use my information so that the HUMGRA Gallery . transmits or transfers it to a duly authorized third party or when required by any state entity.
Use my information so that the HUMGRA Gallery . can make statistical reports.
- YOUR RIGHTS AND ACTIONS TO WITHDRAW / CORRECTIONS
It is our obligation to provide you with appropriate mechanisms so that you can review your personal information and request any of the following actions, if you request it.
In accordance with the provisions of article 8 of law 1581 of 2012, the owners may:
Know, update and rectify your personal data before the company or the Managers. This right may be exercised, among others, against partial, inaccurate, incomplete, fragmented, misleading data, or those whose Processing is expressly prohibited or has not been authorized.
Request proof of the authorization granted to the Company, except when it is expressly excepted as a requirement for Treatment, in accordance with the provisions of article 10 of law 1581 of 2012.
Be informed by the Company or the Processor, upon request, regarding the use that has been given to your personal data.
Submit complaints to the Superintendency of Industry and Commerce for violations of the provisions of Law 1581 of 2012 and other regulations that modify, add or complement it.
Revoke the authorization and/or request the deletion of the data when the processing does not respect constitutional and legal principles, rights and guarantees. The revocation and/or suppression will proceed when the Superintendence of Industry and Commerce has determined that the Company or the Manager have engaged in conduct contrary to Law 1581 of 2012 and the Constitution.
Free access to your personal data that has been processed.
- OBLIGATIONS OF the HUMGRA Gallery , SHALL:
Guarantee to the Holder, at all times, the full and effective exercise of the right of habeas data.
Request and keep, under the conditions provided for in Law 1581 of 2012, a copy of the respective authorization granted by the Owner.
Duly inform the Owner about the purpose of the collection and the rights granted to him by virtue of the authorization granted.
Maintain the information under the security conditions necessary to prevent its adulteration, loss, consultation, use or unauthorized or fraudulent access.
Guarantee that the information provided to the Processor is true, complete, accurate, updated, verifiable and understandable.
Update the information, communicating in a timely manner to the Data Processor, all the news regarding the data that you have previously provided and adopt the other necessary measures so that the information provided to it remains updated.
Rectify the information when it is incorrect and communicate the pertinent information to the Manager.
Provide the Processor, as the case may be, only data whose Processing is previously authorized in accordance with the provisions of Law 1581 of 2012.
Demand that the Manager at all times respect the security and privacy conditions of the Owner's information.
Process queries and claims formulated in the terms indicated in Law 1581 of 2012.
Adopt an internal manual of policies and procedures to guarantee adequate compliance with Law 1581 of 2012 and, especially, to respond to queries and complaints.
Inform the Manager when certain information is under discussion by the Owner, once the claim has been submitted and the respective process has not been completed.
Inform at the request of the Owner about the use given to their data.
Inform the data protection authority when violations of security codes occur and there are risks in the administration of the Owners' information.
Comply with the instructions and requirements issued by the Superintendency of Industry and Commerce.
- PERSON OR AREA RESPONSIBLE
Any request, complaint or claim related to the handling of personal data, in application of the provisions of Law 1581 of 2012 and Decree 1377 of 2013, must be sent to:
CONTACT
The HUMGRA Gallery .
Department: BOGOTÁ DC
Address: Carrera 73B No 6A 35 Barrio Dos Avenidas
Email: contacto@humgra.com
Telephone: 322 7890799
- PROCEDURES FOR PRESENTATION AND RESPONSE OF INQUIRIES, COMPLAINTS AND CLAIMS
Claims must be formulated in writing or by email, according to the information contained in this document, and must contain, at least, the following information:
Identification of the Owner.
Description of the facts that give rise to the claim.
Owner's address.
Documentation that you want to present as evidence.
If the claim is incomplete, the interested party will be required within five (5) days following receipt of the claim to correct the deficiencies. After two (2) months from the date of the request, without the applicant presenting the required information, it will be understood that the claim has been abandoned.
In the event that the person who receives the claim is not competent to resolve it, he or she will forward it to the appropriate person within a maximum period of two (2) business days and will inform the interested party of the situation.
Once the complete claim is received, a legend that says "claim in process" and the reason for it will be included in the database within a period of no more than two (2) business days. Said legend must be maintained until the claim is decided. The maximum term to address the claim will be fifteen (15) business days counted from the day following the date of receipt. When it is not possible to address the claim within said term, the interested party will be informed of the reasons for the delay and the date on which their claim will be addressed, which in no case may exceed eight (8) business days following the expiration of the first term.
- VALIDITY OF THE DATABASE
The Personal Information Processing Policies of the HUMGRA Gallery . They will be valid as of June (1), 2023. The HUMGRA Gallery reserves the right to modify them, under the terms and with the limitations provided by law. The databases managed by the Company will be maintained indefinitely, as long as it develops its purpose, and as long as it is necessary to ensure compliance with legal obligations, particularly labor and accounting, but the data may be deleted at any time at the request of its owner. , as long as this request does not contradict a legal obligation of La Galerìa HUMGRA . or an obligation contained in a contract between HUMGRA Gallery . and The Holder.
- MANAGEMENT AND AUTHORIZATION OF COOKIES
Cookies are specific types of information that a website transmits to the User's computer hard drive for record-keeping purposes. Cookies can be used to facilitate the use of a website by saving passwords and preferences while the user browses the Internet. The use of cookies can be deactivated or enabled at any time by the Consumer.
We use Cookies to facilitate consumers' navigation on our website, also to understand how they interact within our platform and to be able to show advertising based on their browsing habits.
Please note that cookie preferences must be configured for each browser and that by refusing to accept a cookie you will not be able to access different types of information offered by our website.
All information collected through cookies is treated as non-personal information, however, there is a possibility that its condition may change due to the use of data that allows user profiling. In this case, express acceptance will be requested. .
AUTHORIZATION OF PROCESSING OF PERSONAL DATA
By accepting this document I AUTHORIZE in advance, expressly, consciously, voluntarily and informed the HUMGRA Gallery . with Identification 797091784 , to carry out, in accordance with Law 1581 of 2012, Decree 1377 of 2013 and the data processing policy of the HUMGRA Gallery , the processing of my personal data, keep them under its operation, control or supervision in accordance to the guidelines stipulated in this document. Likewise, I certify that I am of legal age, that I have the capacity to provide my personal data and that all the information I provide is true and truthful.
- Information processing: I authorize the HUMGRA Gallery , who acts directly or through third parties, as the person responsible for the processing of my personal data so that, in the development of its corporate purpose and commercial activities, it may collect, use, store, safeguard, delete, transfer, transmit and generally process my personal data.
- Purposes of processing: I know and expressly accept that the processing of my personal data by the HUMGRA Gallery will have the following purposes:
2.1. Communicate information on orders placed, advertising and marketing information about the products and services offered, intermediated or marketed by the Company, through physical and digital media and new information technologies, such as social networks, instant messaging and/or or virtual platforms associated with the personal data that I communicate (such as email and cell phone number); about products or services that the HUMGRA Gallery . offers or comes to offer in the market, or those that are offered by its subsidiaries or strategic allies.
2.2. Inform me and make me participate through any means, such as social networks, instant messaging and/or virtual platforms associated with the personal data that I communicate (such as email and cell phone number) about advertising and/or promotional activities of the HUMGRA Gallery .
23. Use my information so that the HUMGRA Gallery . carry out all administrative, financial and marketing procedures directly related to the ordinary course of its activities.
2.4. Use my information so that the HUMGRA Gallery . transmits or transfers it, when required, by any state entity or duly authorized third party.
2.5. Use my information so that the HUMGRA Gallery can make statistical reports.
2.6. Contact me through any means, such as social networks, instant messaging and/or virtual platforms associated with the personal data that I communicate (such as email and cell phone number) so that the HUMGRA Gallery . can fulfill its corporate purpose and to carry out the ordinary course of its business.
- Rights of the owner: Declared that the HUMGRA Gallery . informed me about the rights that assist me as the owner of personal data, which are contemplated in article 8 of Law 1581 of 2012 and in the data processing policy of the HUMGRA Gallery , especially my right to: I Know, rectify and update personal data regarding the HUMGRA Gallery , especially my right to:
- Know, rectify and update personal data regarding the HUMGRA Gallery . II.Request proof of the authorization granted; III. Be informed by the HUMGRA Gallery , upon request, of the use that has been given to the data; IV. Submit complaints to the Superintendence of Industry and Commerce for violations of Law 1581 of 2012; V. Revoke the authorization and/or request the deletion of the data when the constitutional and legal principles, rights and guarantees have not been respected.
The channels to exercise my rights as the owner of my personal data are:
Email: contacto@humgra.com
Telephone: 322 7890799
Consult the personal data processing policy of the HUMGRA Gallery :
- Personal data obtained before this authorization: In the event that before signing this authorization, you have been processing my personal data, I expressly and informedly authorize you to continue carrying out said processing in the terms detailed in This document.
- Identification of the person responsible for the processing of the information: I declared that I was informed that the person responsible for the processing of my personal data is Galerìa HUMGRA , a legally existing company with its main address at Carrera 73B No 6A 35 Barrio Dos Avenidas, with email: contact @humgra.com and telephone: 322 7890799.

HUMGRA GALLERY
It is the materialization of a dream, where artists have a world-class space to share and market their works safely to lovers, investors and connoisseurs of modern and contemporary art.
HUMGRA , presents works and sculptures by artists with extensive experience and renowned names, as well as generating a window to new talents who dream through their works of being great exponents of art.