Policies terms and conditions

Policies terms and conditions

If the purchase of HUMGRA Gallery products was made in an establishment, business or third party, (e.g. Mercadolibre, olx, marketplace or natural person commission agent), the guarantee procedure, changes and returns, withdrawal and in general to exercise All consumer rights must be carried out directly with them and will be governed by their established policies.


Between the client and/or user, who acts in his or her own name, if it is a natural person or through a person duly empowered to act in the name and representation, if it is a legal entity, and on the other hand the HUMGRA brand, duly incorporated under Colombian laws, which has the website www. humgrarte.com ; enter into this contract in accordance with the terms and conditions of use that are an integral part of this contract.

The HUMGRA Gallery does not assume any responsibility for any personal impersonation carried out by any client and/or user; In all cases, the company will presume in good faith that it is contracting directly with the client, or in the case of legal entities with the legal representative or attorney-in-fact duly authorized to carry out this type of operations.

FIRST PARAGRAPH: To make any purchase, it is an essential requirement to register, identify yourself and present yourself as a client and/or user on the website, activities that are carried out through an email account and a client's secret password, which is personal, non-transferable nature and the exclusive and exclusive responsibility of the client.

SECOND PARAGRAPH: It is the client's responsibility for any use of the provided key, which may not be transferred or revealed to third parties for any reason. Likewise, the client must adopt all necessary security measures to avoid misuse or knowledge of it by third parties. It is recommended to change your password periodically.

THIRD PARAGRAPH: In case of loss, forgetfulness or exposure of the password to third parties, you must refer to the authentication section of the site where there is a remember password link, where following the instructions, the client can recover their password by entering their information. staff.


The HUMGRA Art Gallery will make available to clients the works and sculptures that can be purchased. These will be displayed in the most realistic way possible, however it must be taken into account that with each piece of equipment/computer, the color chosen may vary, so the HUMGRA Gallery is not responsible for this fact, if the client request a change due to an error in the selection of the work or sculpture.


By entering, browsing and/or using this Site, the user acknowledges having read and understood these Terms of Use and agrees to be bound by them and to comply with all applicable laws and regulations that are part of Colombian Legislation. In addition, when the user uses any service provided on this site, he or she will be subject to the rules, guides, policies, terms and conditions applicable to that particular service. HUMGRA Gallery makes no representation that material on this site is appropriate or available for use in other places, where access is prohibited or in territories where its content is illegal. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. If the user does not agree with these terms, please refrain from using this Site. Any claim in relation to this site and the material contained therein is governed by the laws of Colombia. These terms and conditions are subject to change without prior notice at any time, under the principle of autonomy of will of the HUMGRA Gallery and from the date of modification of these terms and conditions, all operations carried out between the HUMGRA Gallery and The user will be governed by the modified document, which may be consulted at any time by the user.


In the event that one or more of the provisions contained in these Terms and Conditions are considered void, illegal or ineffective in any respect, the validity, legality, enforceability or effectiveness of the rest of the provisions contained herein will not be affected or nullified by such circumstance.


The HUMGRA Gallery . may at any time revise these Terms of Use contained herein by revising this notice. By using www.humgrarte.com. The user agrees to be bound by any such revisions, which will be in force from the moment they are accessible by the Users, and must then periodically visit this page to know the terms in force at that time to which the user You will be bound in the event that you decide to use this Site.


All brands, emblems, logos, names and any other distinctive signs, as well as utility models and/or industrial designs and other elements of industrial or intellectual property inserted, used and/or displayed on this Site are the exclusive property of the Gallery. HUMGRA . At www.humgrarte.com, nothing may be developed as a concession or granting of any authorizations, licenses or any other right to use or dispose of the Industrial Property in any way, without the written permission of the HUMGRA Gallery . or the owner of the rights thereof. Any unauthorized use will constitute a violation of these Terms and Conditions and current national and international regulations on Industrial Property.


All computer, graphic, advertising, photographic, multimedia, audiovisual and/or design material, as well as all content, texts and databases made available on this Site, are the exclusive property of the HUMGRA Gallery . All Content on the website is protected by copyright regulations (certificates) and by all national and international regulations that apply. Except as expressly stipulated in these Terms and Conditions, any act of copying, reproduction, modification, creation of derivative works, sale or distribution, display of the Contents, in any way or by any means, is prohibited, including, but not limited to, electronic, mechanical, photocopying, recording or any other means, without the prior written permission of the HUMGRA Gallery . In no case do these Terms and Conditions confer rights, licenses and/or authorizations to carry out the acts described above. Any unauthorized use of the content will constitute a violation of these Terms and Conditions and current copyright regulations. The user is only granted a license and a personal, non-transferable and non-exclusive right to display www.humgrarte.com on the screen. of a computer or PDA device under your control, and to copy the Contents owned by the HUMGRA Gallery . solely and exclusively for personal, non-commercial use, with the condition that the user does not modify the Contents in any way and retains all copyright and other property legends contained therein. The user is obliged by these Terms and Conditions not to modify the Site software in any way.

Distinctive signs

The distinctive signs of the HUMGRA Gallery and any other displayed on this page www.humgrarte.com, are the property of the HUMGRA Gallery . Under no circumstances can it be considered that the use or license is being granted, regardless of its nature, of the brands, trade names, banners or slogans. Therefore, their use is expressly prohibited, under penalty of being subject to civil and criminal liability.


The contract for the sale of products from the HUMGRA Gallery is perfected only when the client responds to the offer made by the HUMGRA Gallery . express your purchase intention by selecting the product and make the payment according to the payment methods offered on the page.

  1. PRICE.

The total value of the purchase will be made up of the following items borne by the customer: value of the product, taxes and transportation costs if applicable.

FIRST PARAGRAPH: the HUMGRA Gallery undertakes to constantly review and update the prices mentioned on the website and in turn, our client and/or user must be attentive in case of any fluctuation in them.

SECOND PARAGRAPH: the HUMGRA Gallery will inform or publish the transportation and shipping rate that the goods will have, which will be generated depending on the costs, items and policies of the transport company, which are independent, autonomous and unrelated to the HUMGRA Gallery . Within the cost of freight, the place in Colombian territory or outside the country, to which the purchased products must be sent, their size and weight, must be taken into account.



Payment will be made solely and exclusively by the following means:

  1. credit cards
  2. debit cards
  3. Transfer from account.
  4. PayPal


The consumer must return the product to the HUMGRA Gallery . by the same means and in the same conditions in which you received it and fill out the withdrawal form that is available on our website www.humgrarte.com . The transportation costs and other costs involved in returning the good will be covered by the consumer. The maximum term to exercise the right of withdrawal will be five (5) business days from the delivery of the good or the conclusion of the contract (purchase).

The HUMGRA Gallery must return all amounts paid to the consumer in cash without making discounts or withholdings for any reason. In any case, the refund of the money to the consumer may not exceed thirty (30) calendar days, from the moment the right was exercised.


The law provides that sales made through electronic commerce mechanisms, such as the Internet, in which means of payment such as credit cards, debit cards or any other similar payment instrument have been used, must be reversed at the consumer's request, when it is the object of fraud, corresponds to an unsolicited operation, the product purchased is not received, or the product delivered does not correspond to what was requested or is defective.

For the reversal of the payment to proceed, the Client/User within five (5) business days following the date on which he or she became aware of the fraudulent or unsolicited operation or that he or she should have received the product or received it defective or without corresponds to what was requested, the client must file a complaint with the HUMGRA Gallery , and return the product, when appropriate, and notify the issuer of the electronic payment instrument used to make the purchase of the claim, which, together with the other participants in the payment process will proceed to reverse the transaction to the client.


The shipment of the products will be made in Colombia and throughout the world, through certified mail, within the period informed at the time of purchase (established by the transport company), which will be established considering the customer's location and the time in which the purchase is made, as indicated on the website, as long as there is no fortuitous event or force majeure, among which are, for example: strikes, stoppages, revolutions, rebellion, sedition, riots, attacks , fluid outages, landslides, earthquakes, avalanches, overflows, bridge falls, pandemics, among others.

FIRST PARAGRAPH: The place of shipment will be to the address indicated by the client in the offer that he prepares in the format intended for this purpose, which may be the same place of residence of the buyer or another that he designates. It is understood that any person who is at the address where the delivery must be made is duly authorized by the client to receive their order, so The HUMGRA Gallery is exonerated from any responsibility at the time of delivery, as long as when it is made at the address registered at the time of purchase on the website.

SECOND PARAGRAPH: The transport company will have the obligation to make a maximum of two (2) delivery attempts of the purchased products. In the event that the delivery attempts are unsuccessful, the goods will be returned to The HUMGRA Gallery and the monies deposited will be returned, except (except) the value of the shipment, without any type of interest, remuneration or additional sum and without regard to the cause or origin that the return may have. Likewise, an unsuccessful delivery is considered if the recipient of the product is under fourteen (14) years of age and is not accompanied by a parent, guardian or guardian who signs the receipt of the product together with the recipient.


The invoice/purchase slip will be sent to the email provided by the client at the time of making the payment.


The transfer of ownership takes place as soon as HUMGRA Gallery places the good or product in the hands of the transport company, to be sent to the client or the person designated in their order.

FIRST PARAGRAPH: Notwithstanding the above, the client or recipient of the good or product must refrain from receiving it immediately, in the event that the packaging or packaging of the product presents damage, breaks, openings or other similar, leaving the due annotation or record of that fact.

SECOND PARAGRAPH:: MISSING, in case the client has received the incomplete order when it is for more than one unit, the client must inform the HUMGRA Gallery . of this situation, within a period of 5 business days, after receiving the product.


Our client accepts that the products are packaged and presented in a plastic bag and/or cardboard box that meets the necessary conditions for the proper conservation of the product.


To make the guarantee or exchange of any of the products sold on our website effective, the 'Shipping, exchange, returns and guarantee policies' apply, which are an integral part of this document and can be consulted here

SINGLE PARAGRAPH: Any sale made must be considered a firm sale, therefore, the return of the product or money that is not supported by law or by order of a competent authority will not be accepted, said return of money in any case. It will be carried out without any interest, premiums or additional amounts, and all shipping costs that would have arisen if there is no legal prohibition will also be deducted.


The HUMGRA Gallery reserves the right to publish or refrain from publishing any of the comments made by users of our website regarding the products. In this same sense, at any time a comment may be removed from the aforementioned website.

SINGLE PARAGRAPH: Any comment that is published must be made with cordial, respectful language and related to the object on which it is commented.


Without prejudice to what is determined in the mandatory norms of the applicable Colombian Legislation, The HUMGRA Gallery . assumes no responsibility, including any liability for any damages or losses, including but not limited to loss of data or profits, existence of viruses, results of the use or inability to use the material on this Site, lost business opportunities, or any other damages, even if the user has advised us of the possibility of such damages, or for any third party claims, except as expressly provided herein. Under the terms indicated here, the HUMGRA Gallery . does not assume any responsibility for the information provided on the page, including, but not limited to, information regarding products and/or services, notes of interest, opinions, practical advice and solutions to concerns. The HUMGRA Gallery does not assume any responsibility for the impossibility of, or for problems in, the use of the Site or any of the pages that comprise it, including, but not limited to, events such as server or connection problems, interruptions in your communication, technical problems. In the event that use of the material on this Site results in the need to service, repair or correct equipment or information, the user assumes any costs arising therefrom.

FIRST PARAGRAPH: The liability of the HUMGRA Gallery will be limited to an amount identical to the value of the product purchased, or failing that, to the value of the product requested by the client.


The client solemnly declares and maintains that:

  1. The resources with which the purchase was made come from a legal operation, trade, profession, activity or business.
  2. The money with which the purchase was made was not obtained by virtue of any type of conduct that is enshrined in Colombian law as a lack constituting a criminal offense.
  3. I have never allowed third parties to use my accounts or my credit or debit cards to deposit or manage money whose origin is unknown or come from conduct contrary to the law and especially criminal law.
  4. I release the HUMGRA Gallery from all responsibility for any erroneous, false or inaccurate information that may have been provided in this document or for its violation, in such a way that I will be the only one responsible for it.
  5. PRIVACY OF PERSONAL DATA (law 1581 of 2012).

The personal data that users register on the site will be confidential, and the HUMGRA Gallery cannot reveal them to third parties or use the information for purposes other than those authorized by the user themselves: Receive information about offers, promotions, auctions and events. Personal data will remain in operational environments with the greatest possible security.

To know in detail the use and treatment we carry out on the personal data collected through the website, as well as the conditions of data administration, the rights that assist you as the owner and in general regarding the Protection of personal data that the HUMGRA Gallery carries out, we recommend that you know our Data Processing Policy, here.


In the event that there are disputes between the stipulations contained in this contract and its annexes, the parties agree from now on that the stipulations contained in this contract will have priority.


It is the materialization of a dream, where artists have a world-class space to share and market their works safely to lovers, investors and connoisseurs of modern and contemporary art.

HUMGRA , presents works and sculptures by artists with extensive experience and renowned names, as well as generating a window to new talents who dream through their works of being great exponents of art.

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